Exchanges and returns

If the order was placed online, you have the right to notify us, by email, that you want to cancel the order, at [email protected] or [email protected] , without any penalties. In case you want to return the products, without specifying any reasons, it has to be done in term of 1 to 30 days since the shipment was made.

If you want to change the product with another one on a different size, you have to contact us at [email protected] or [email protected], and tell us the new details of your order. The money will return into your bank account in 1 to 30 days, excepting the shipment price that is not included in the exchange.

If you want to change a product with a different one, you will have to contact us at [email protected] or [email protected], and tell us the new details of your order. We will cancel it and you will have to place a new order. The money paid on the first order will return into your bank account in 1 to 30 days, excepting the shipment price that is not included in the exchange.

In case you want to decide to send back your products for good, your money will return into your bank account in 1 to 30 days. The money paid on shipment will not be included.

For us to accept a return or an exchange, the products have to be in perfect shape, ready to be sold as new, in their original packaging, with intact labels and documents (invoice, guaranty etc.)

Once we receive your item we will refund you by your original payment method. Payments can take up to 30 working days to process. Returned items will be refunded excluding the original cost of shipping.